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This website is aimed at providing information to schools, teachers, support staff and governors. If you require more general information please visit:

Early Help

Locality Lists and Designated Schools

Please review the following documents detailing the services contacts and schools supported by each locality team:


Letters to key partners re school nurse changes September 2018

North Locality

Central North Locality

Central South Locality

South Locality 


Butterflies Family Centre are now providing their services Swindon Wide


The Centre's focus will predominantly be around evidence based preventions to work with vulnerable families, often with very complex and multiple needs, before they reach crisis and require statutory intervention.


Butterflies Family Centre are now able to take referrals from Primary schools and Early Years settings across Swindon, providing they meet the referral threshold.


Please visit the Early Help toolbox page where the Butterflies timetable,  Butterflies referral form,  MCB Parenting form and Menu of Services are held. Please review these as they explain the referral process. Please ensure any submissions are made on a new fully completed Butterflies referral form as that has recently changed. Referrals that are not signed or not fully completed sadly will no longer accepted.


For all enquiries, please contact the Centre on 01793 722984 or email  .


Swindon’s Children, Families and Community Health Service has launched the Early Help Record and Plan, which replaces the Common Assessment Form (CAF)

The Early Help Guidance has been produced to provide all practitioners with a useful set of tools to support single agency and multi-disciplinary practice. It includes a common pathway for assessment, planning and review across the continuum of need, including Special Educational Needs and Disability (SEN/D).

Early Help business and improvement plan 2016 - 2017

Common Process

The Early Help Record and Plan is the common process in Swindon for supporting children, young people and families with additional needs through early identification, swift intervention and a planned, coordinated response.  The aim is to consider the needs of the child or young person in four key areas:
  • Health and Well-being
  • Development needs, educational attainment and achievement
  • Parenting/caring
  • Family and Community
The intention is for all children and young people, irrespective of their circumstances, to have the best start in life, to grow up safe, stable and healthy, to fulfill their potential and make a contribution to their community.

Single Assessment

The Early Help Record is the first part of the single assessment process that aims to empower children, young people and their families and provide a timely, seamless service if needs escalate. The Single Assessment supports families through early help to escalating complex needs and urgent needs that require a statutory response from children’s social care (see Swindon LSCB Multi-Agency Threshold Guidance) and/or an Education, Health Care Plan to respond to special educational needs and/or disability

How Does the Process Work?

The practitioner who identifies the needs gains consent from the young person, parent or carer to undertake an assessment, following which he or she coordinates an Early Help Record and Plan and initiates if appropriate a Team Around the Child and Family (TAC/F) meeting.
The purpose of the TAC/F meeting is to bring together practitioners with the appropriate skills to meet the identified needs of the child and develop a support plan. The parents and practitioners concerned will agree the most appropriate person to undertake the Lead Professional role.  Goals will be identified and regular reviews undertaken, with the focus on a child-centred approach, positive engagement with the family, increased community involvement and collaboration between agencies.

Early Help Record and Plan Documents

The Early Help Record and Plan have been updated from feedback received from practitioners to make it  more user friendly.  The following guidance documents can all be found in the Early Help toolbox:
Guidance Early Help for Children, Young People and Families
Children, Young People and Families Service Consent Form – Part A
Guidance on how we share your information
Early Help Record of Assessment for Children, Young People and their Families – Part B
Child Young Person and Family Plan - Part C February 2016
Child Young Person and Family Plan - Part D February 2016
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Supporting Documents